Customer Reviews
See What Our Customers are Saying
At Preferred Auto Service, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Preferred Auto Service to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Preferred Auto Service:
Thank you Brian you guys did a great job replacing the motor. In my car it's running great you guys are fare priced. And great work thanks again
Jerry Guerriero
Great people very knowledgeable when it comes to cars. Even if you have a questions, they'll take time and explain it to you. Not looking to get over you getting money from you just again a customer.
Jason
Great people for sure, came across them while buying a car and being from being out of state and had a pre inspection done for a bmw. Took the time out of their day and did out of kindness. Shop seems to be doing work that goes above and beyond.
Saiful Haque
Wouldn't take my car anywhere else great people inside that shop
Matthew Maida
Work was fast and well done! Definitely see Rob and M3TRIC for all of your car related needs - they are experts with great a customer service.l!
Michelle Natale
Brian is a terrific mechanic and knows BMW's extremely well. He is prompt and gets back to you quickly. I highly recommend him to fix your car. Plus, he is fair with his prices, and is a very nice person. Gabe Raad Wayne, NJ
Gabe Raad
Went crazy looking for a good place to get work done to my car and this place did not disappoint, did it pretty quickly and did not disappoint with the result absolutely amazing and exactly what I wanted.
Nicolas Matei
They are very efficient always truthful with diagnostic and repairs, there cost & labor are satisfactory I am always satisfied with my experience there I will give them 100%
Karlia Johnson
Would like to say these guys do an awesome job, if it wasn't for them my 2012 BMW X3 wouldn't of made it to over 165,000 without them. Thank you guys for your amazing service!
Olindo1
This shop is the best! I only take my 2 BMW's to Bryan. He's takes them in within a couple days, repairs the car in a couple days, and you're done. Prices are very low compared to any shop on this level of expertise. I recommend this shop to all my friends and family, because the service, pricing, and expertise are unmatched in northern NJ. Bryan resuscitated my vehicles multiple times.
Tamer Adham
Very good, efficient and professional people. Fair price and top of the line products. Discuss the needs of your vehicle and gives you optional pricing for your parts before performing repairs
Nick Robertson
A friend of mines referred me to this mechanic, I can honestly say I will bring my vehicle back to him!..he wasn't like most mechanics where they will charge you a lump sum for one thing instead he told me Everything that needed to be done at a good price overall my car is back riding good
saraii williams
I had been to many mechanics in my area who were not willing to work on my vehicle, a '97 BMW 328ic. The car had been sitting for awhile as it had a no crank, no start issue. I am happy to say that I found a local shop that specializes in BMW and other European cars. The owner is accommodating and honest. Communication was clear and straightforward. I knew what to expect the entire way. From the start, I knew I was getting good information. They diagnosed the issues with my car and performed an engine swap. It now runs great. In addition, they found and corrected a short in my ignition, repaired my rear driveshaft and did brakes and rotors. I certainly will return to have more work done on my car. I highly recommend them!
Ian O
They brought my BMW back to life. After going to three other shops with no success and almost giving up, the guy's a metric Motorsports really took care of me. Team is very knowledgeable and does anything from brakes to rebuild. Thank you guys.
The Car Club Auto
Great BMW Shop! Highly recommended! Very confident mechanic! Love the service! My Bimmer is back to life
Gee Fly
Will go again - The technicians at M3tric Motorsports are amazing! Recently and after ~10 yrs. of being inactive sitting in a garage, I had an engine swap done on my Nissan 240SX S13 hatchback. The swap itself was done at Pride Motorsports in Cream Ridge, NJ. After taking ~2 yrs. to coordinate and complete the swap, there were a number of items that needed touch up and for the car to be ready and finalized without problems. The power steering fluid was leaking, a number of items like the air filter and manual boost controller were loose, Ebrake handle and cables were bad, the list goes on. I decided to checkout M3tric Motorsports because they were local and seemed to have good performance cars at their shop. Their specialty is BMW and Euro cars but they know what their doing overall. Initially, I requested service for the major problems. However, they went above and beyond and helped finalizing my swap such as creating custom brackets for the loose items, etc. Since then, I had multiple other services for my car part of additional problems being discovered from the swap. If you're looking for a performance shop in the North Jersey area, this shop is where you should go. They seem to still be relatively new, but the results spoke for itself. Keep in mind the parking lot is a negative here. It is small and if there's cars in front, it is a challenge in getting in. Communication on progress and a timeframe for pickup can be better. Regardless, this is the shop to go for performance and modifying with aftermarket parts.
Ryan Lee
Went to two different mechanics before coming here both mechanics couldn't find my oil leak but they did. They didn't just take a quick peak like other shops usually do. This shop absolutely takes pride in their work & makes sure to keep you updated about what they're working on & how much you're looking at spending. Highly recommend taking your car into this shop, they have done phenomenal work on my stage 2 subie definitely will continue bringing my car here.
emilio gomez
I brought my car in for an oil change and wanted to use a different oil than M3tric carried. They were very accommodating and went out of their way to use my preferred oil. They also noticed my tire pressure light on and were able to correct the seal on one my tires. That experience led me to bringing the car back to get a new exhaust, I had purchased, installed and I couldn't be happier with the results. They even recommended a body shop for some body work I was planning on doing next. Nice, Friendly and professional.
Ed Kirwan
The team did repairs to the rear suspension on my BMW X5. They were fast, honest, reliable, affordable, and communicated with me the entire time. When they found a problem related to the original issue (which wasn't their fault), they went out of their way to get the tools and material to fix it. My car hasn't driven this well in a long time. This is my first call whenever I have issues from now on. I'm really glad I found them.
Matthew Goodstein
Did an interior swap on my car and the seat wiring gave me some trouble so I gave m3tric a call and they were more than happy to help diagnose and fix this issue for me! Jeff (co-owner) kept me informed throughout the entire process and didn't proceed on anything before checking in with me first. Very transparent honest people and would recommend anyone with a BMW or foreign car to check them out. A huge thank you to Jeff, and Brian for sorting this out for me!
Joe Giglio
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